Privacy Policy
- TERMS & CONDITIONS
PAYMENT
We charge 100% advance payment for all services mentioned on the website. All transaction charges and tax (as applicable) are to be borne by the client.
REVISIONS
We offer unlimited number of revisions on delivered work, as long as the requests are made within 7 days of delivering the work, and in special cases, as long as the requests are made within 14 days of delivering of work. All revision requests pertaining to customers order will be completed as per the urgency of the order with 24 hours as standard minimum turnaround time.
Revision turnaround time as per urgency is as follows:
- For orders up to 24 hours of urgency: Revision turnaround time would be 24 hours.
- For orders between 24-48 hours of urgency, Revision turnaround time would be 48 hours.
- For orders of 48 hours and above; Revision turnaround time would be 72 hours.
- For orders of 48 hours and above; Revision turnaround time would be 72 hours.
PROJECT REQUIREMENTS
Any project requirements will be discussed with the clients before the start of a project. Service level disputes will be addressed based on the agreed terms and requirements at the beginning of a project, these terms and conditions, as well as reasonable business practices
REFUND POLICY
You may claim a full refund of your amount before we have started working on your project. However, once the work has started on a project the refund will be processed after deducting any applicable transaction charges from the amount. Refund requests will not be accepted if you sign up using a limited time or discounted promotion A refund request can be submitted if you are not satisfied with any product or service provided by Amazon Publishing Agency within 5 days of your order completion. Certain percentage based refund would be granted if we are unable to provide required service through our unlimited revision policy. If no refund request is received within five days after your order has been delivered, your satisfaction over the delivered order shall be assumed by both the parties.
TERM OF USE OF THIS WEBSITE
- The information provided on www.arnazonpublishingagency.com includes, but is not limited to, the services provided by the company and does not render any advice, certifications, guarantees or warranties.
- The company or any of its affiliates or associates or employees shall not be in any way responsible for any loss or damage that may arise to any person from any inadvertent error in the information contained in this website.
- The company and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the website.
- You agree to defend, indemnify, and hold the company and its subsidiaries, affiliates, officers, agents, and employees, harmless from and against any claims, liabilities, damages, losses, and expenses, arising out of or in any way connected with (i) your access to or use of the website and the services therein; (ii) your violation of these Terms of Use; (iii) your violation of any third party right, including without limitation any intellectual. property right, publicity, confidentiality, property or privacy right.
- This Agreement or your use of this Site does not constitute any joint venture, partnership, employment or agency relationship between you and the company.
- The representatives may use the pseudo names depending on which region they are interacting in order to facilitate and do a better communication with our customers because we deal in the global market.
SMS and Email Terms & Conditions
1. Overview
By subscribing to our SMS and email communication services, you agree to receive text messages and emails from Global Publishing Agency. These communications may include updates, promotional content, notifications, and other information related to our services. Your participation in these programs is subject to the following Terms & Conditions, in compliance with 10DLC TCR regulations for the US and Canada.
2. Opt-In Process
SMS Subscription: When you provide your mobile number on our website, you may receive a confirmation text message asking for your consent to subscribe to our SMS service. By replying to the confirmation message with the designated keyword (e.g., “YES”), you agree to opt in to receive SMS messages from Global Publishing Agency. Email Subscription: By providing your email address and selecting the option to receive communications from us, you
consent to receiving emails related to our services, promotions, and updates.
3. Message Frequency
SMS: The number of SMS messages you receive may vary based on your communication requirements with our team. This allows us to provide timely updates and respond to your needs effectively. Email: Emails will be sent periodically and may vary in frequency depending on the type of communication and your preferences.
4. Opt-Out Process
SMS Opt-Out: You can opt out of our SMS communications at any time by replying to any of our messages with the word “STOP”, Upon receipt of your opt-out request, we will send a confirmation message, and you will no longer receive SMS messages from us. Email Opt-Out: To unsubscribe from our email communications, click the “unsubscribe” link provided at the bottom of any email we send. You can also contact us directly at [email protected] to request removal from our email list.
5. Cost
SMS: Message and data rates may apply based on your mobile carrier plan. Please check with your carrier for details.
Email: There is no charge for email communications.
6. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
7. Support
If you have any questions or need assistance with our SMS or email services, please contact our support team at
[email protected] or call us at +1 (562) 614-1989.